Deleting your account or profile
Version 1.0, valid from 14 August 2026.
You can delete your account or a profile yourself at any time in the SPREQ app. This page explains how that works and what happens to your data afterwards.
This English text is a translation provided for convenience. The Dutch version is the legally binding one.
Deleting in the app
- Open the SPREQ app on your device.
- Go to Settings.
- Choose Account.
- Choose "Delete account".
- Confirm your choice.
What happens afterwards
Your local conversation history stays on your device until you uninstall the app. We hold no copy of it and cannot restore it.
We delete your account data in line with the retention periods in the privacy statement. We delete account and profile data within a maximum of 30 days. Statutory exceptions apply to some data, such as the 7-year tax retention obligation for payment details.
Can't open the app any more?
If you can no longer open the app, you can send a deletion request to privacy@spreq.nl. We will then process your request manually.